loader image

Pre-Arrival Vacation Guide


Thank you for choosing a Muy’Ono Resort.

Anticipate your arrival in beautiful Belize, where vibrant culture, delectable cuisine, diverse wildlife, and unforgettable experiences await. The Pre-Arrival Guide is designed to facilitate your trip planning for a seamless journey to the stunning landscapes of Belize. For additional inquiries, feel free to reach out to our team via email at [email protected] or by phone at 833-410-2260. We’re here to ensure your upcoming adventure is extraordinary!

Traveling To Belize

Arrive In Style

Philip S.W. Goldson International Airport is easily accessible with non-stop flights from various cities in the United States, Canada, and Central America. Upon arriving in Belize City, there are two convenient in-country transportation options to reach your Muy’Ono Resort: the Muy’Ono Explorer or a commuter flight.

Choose between a scenic drive or a quick flight to your destination. Enhance your airport experience with VIP arrival service, ensuring a seamless transition to your commuter flight. For in-country transportation pricing and recommended arrival times for international flights, visit the linked page below.

Insurance & Documentation

Travel Preparations

Travel Insurance

Enhance your vacation experience with the security and peace of mind offered by travel insurance. Though not mandatory for Belize visits, it is highly recommended. If you would like travel insurance coverage, Muy’Ono Resorts offers plans through Generali Global Assistance.

Required Documentation

All visitors are required to have a valid passport that does not expire within 90 days of arrival, along with a return airline ticket. Visas are not currently required for travelers from the U.S., European Community, or British Commonwealth for stays less than 30 days. Learn more about required documentation when traveling from the U.S. here. Please refer to your government for specific entry and exit requirements if traveling from another country.

Traveling With Minors

Ensuring the safety of your children is a top priority while traveling. It’s advisable to anticipate inquiries from the airline regarding the child or children accompanying you. Firstly, all travelers, including minors, need a valid passport.

If a child travels with only one parent, expect authorities to request additional documentation establishing consent for the child to travel. This involves a birth certificate and a notarized letter from absent parents with permission, in addition to custody papers, adoption papers, or death certifications, if applicable. 

If the child’s last name differs from either accompanying adult, having the child’s birth certificate is necessary. This requirement extends to situations beyond male/female parentage, encompassing same-sex couples, guardians, or anyone whose last name doesn’t match the child’s. Such travelers should carry extra documentation proving their relationship to the child, like adoption papers, donor insemination records, and notarized letters from the listed parent granting travel permission.

If you are not a parent listed on the child’s birth certificate, ensure you have a notarized letter from both parents whose names are listed that authorizes you to travel with the child as well as the child’s birth certificate.  

If you have any questions about what documents will be needed when traveling, please contact your airline directly to discuss your individual situation and needs.

Guidelines & Policies

Vacation With Ease

Room Damages

Damage to rooms, fixtures, furnishing, and equipment, including the removal of electronic equipment, towels, artwork, etc., will be charged at replacement value. Any damage to hotel property, whether accidental or willful, is the responsibility of the registered guest for each particular room. Any costs associated with repairs and/or replacements will be charged to the registered guest’s credit card.

Risks & Alcohol

Engaging in certain guest activities, such as SCUBA diving, spearfishing, and paddleboarding, carries the potential for minor to severe injuries. These risks are inherent in the activity and acknowledged by each guest. The consumption of alcohol significantly increases these risks, and management reserves the right to limit activities at its discretion. The legal drinking age in Belize is 18. All guests, whether booked individually or as a group, will receive a copy of our travel waiver.

Cancellation Policy

Standard reservations may be canceled or modified without penalty up to 31 days before arrival (**excluding holiday dates). **Holiday stays with arrival dates between 12/18/2022 – 1/3/2023 and 12/18/2023 – 1/3/2024 may be canceled or modified without penalty up to 91 days before arrival. Reservation is subject to cancellation and full payment is forfeited if payment is not made in full 14 days prior to arrival date Any reservation canceled or modified within the penalty window will forfeit 100% of payment. No refunds will be made if canceled during the stay. In case of inclement weather, reservations can be rebooked within a 12-month window without any refunds, exclusions may apply for rebooking during holiday dates.


**Consider purchasing travel insurance to safeguard against unforeseen emergencies or cancellations, including activities and excursions.


SPA Cancellation:
Cancellations within 24 hours: 50% fee
No-shows: Full charge
Same-day cancellations or no-shows: Full charge
Late arrivals: Service may be shortened, but full charge applies
More than 15 minutes late: Full charge if service cannot be completed due to timing


Tour Cancellation:
Over 48 hours notice: Full refund
Within 24-48 hours: 50% charge
Less than 24 hours notice: Full charge
**Excluding Fishing excursions

Travel Better

Vacations That Give Back

Muy’Ono Resorts takes pride in being a good neighbor, actively connecting with and supporting the surrounding Belize communities. Our dedication to hospitality goes beyond guests, reaching the heart of local causes through the Philanthropy aspect of the Travel Better initiative. This collection-wide commitment aligns each property and team member with the communities that need our support the most.

Nightly Donation Program

The Nightly Donation program automatically allocates a portion of each stay to support a local non-profit organization in Belize, with each resort donating up to $100 BZ per night. Guests play a vital role by choosing to stay with us. During checkout, guests are encouraged to match the donation, enhancing efforts to sustain the Belize community. We deeply appreciate guests’ generous support, making a meaningful impact.

Pack For A Purpose

Muy’Ono Resorts are proud members of Pack for a Purpose, an initiative that allows travelers to make a lasting difference in the lives of local children and families. By saving just a bit of space in your suitcase to bring supplies, you can contribute to improving education, health, and economic opportunities in the communities where we operate. Each resort supports a project that needs specific items, which can be found on the website here.

Muy’Ono Resorts

The Largest Collection Of Belize Resorts

As the largest collection of resorts in Belize, Muy’Ono Resorts offers a diverse range of accommodations, from private islands and jungle lodges to beach resorts. In addition to lodging, Muy’Ono provides guided excursions, vacation packages, and transportation services. 

Muy’Ono Farms supplies all resorts with organic, farm-to-table dining. With expert travel planners, Muy’Ono caters to various needs, from family vacations to destination weddings and yoga retreats. What unites Muy’Ono Resorts is a shared commitment to prioritize the local community, environment, and culture in every guest experience.

Be The First To Know

Subscribe For Special Offers & News

Receive exclusive updates on Muy’Ono Resorts, including exciting news, special vacation deals, and unique offerings. The Muy’Ono newsletter invites you to join a vibrant travel community and stay in the loop with the beauty of Belize.